Website Terms and Conditions for trulydesired.co.uk
Last updated: 19 August 2025
These terms and conditions (the “Terms”) govern your use of the website located at https://trulydesired.co.uk (the “Website”). Please read them in full before using the Website. By using the Website you agree to be bound by these Terms. If you do not accept these Terms, you must not use the Website. We may update these Terms from time to time; please check back regularly.
1. Site Access
1.1 You may access the majority of the Website without registering an account. Certain features (e.g. placing orders, managing your profile, viewing order history) may require registration and creation of an account.
1.2 You are responsible for keeping your account credentials confidential and for all activities that occur under your account.
1.3 Age restriction: This Website and our products are intended for adults 18 years or older only. By using the Website you confirm that you are at least 18 years old.
2. Use of the Website
2.1 You may use the Website for your own personal and lawful purposes. You may print or download extracts for your personal use provided that no modifications are made to any content.
2.2 The copyright and other intellectual property rights in all material on the Website are owned by Truly Desired or our licensors and must not be reproduced, republished, or distributed without prior written consent.
2.3 Except as permitted by paragraph 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without prior written permission.
3. Site Uptime
3.1 We take reasonable steps to ensure that the Website is available 24 hours a day, 365 days a year. However, the Internet is not always reliable and downtime may occur due to server or other technical issues. We are not liable if the Website is unavailable at any time.
3.2 The Website may be temporarily unavailable due to system failure, maintenance, repair, or for reasons beyond our control. Where possible, we will try to give advance notice but are not obliged to do so.
4. Visitor Conduct
4.1 Except for personal data (which is handled in accordance with our Privacy Policy), any material you send or post to the Website shall be considered non‑confidential and non‑proprietary. We shall be free to copy, disclose, distribute, incorporate, and otherwise use such material for any purpose.
4.2 When using the Website, you must not post or transmit any material:
(a) for which you have not obtained all necessary licences and/or approvals;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, likely to cause annoyance or inconvenience to others, or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the laws of England and Wales; or
(c) which is harmful in nature, including (without limitation) computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
4.3 We will fully co‑operate with any law‑enforcement authorities or court order requesting or directing us to disclose the identity or other details of any person posting material in breach of paragraph 4.2.
5. Links to and from Other Websites
5.1 Any links to third‑party websites located on the Website are provided for your convenience only. We have not reviewed each third‑party website and are not responsible for such websites or their content. We do not endorse third‑party websites or make representations about them.
5.2 If you choose to link to the Website, you may do so on the basis that you link to (but do not replicate) any page, and subject to the following conditions:
(a) you do not imply that we are endorsing any services or products unless this has been specifically agreed with us in writing;
(b) you do not misrepresent your relationship with us or present any false information about us;
(c) you do not link from a website that you do not own; and
(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any person, or otherwise fails to comply with the laws of England and Wales.
5.3 If you choose to link to our Website in breach of paragraph 5.2, you shall fully indemnify us for any loss or damage suffered as a result of your actions.
6. Disclaimer
6.1 We take reasonable steps to ensure that the information on the Website is correct, but we do not warrant the accuracy or completeness of the material. We may make changes to the material on the Website, or to the products and prices described, at any time and without notice. Material on the Website may be out of date and we make no commitment to update such material.
6.2 The material on the Website is provided without any conditions, warranties, or other terms of any kind. To the maximum extent permitted by law, we provide access to and use of the Website on the basis that we exclude all representations, warranties, and conditions which, but for these Terms, might have effect in relation to the Website.
7. Exclusion of Liability
7.1 Neither we nor any other party (whether or not involved in producing, maintaining, or delivering the Website) shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your use of the Website. This exclusion includes (without limitation) any servicing or repair costs and any other direct, indirect, or consequential loss, whether in tort, contract, or otherwise in connection with the Website.
7.2 Nothing in these Terms shall exclude or limit liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the laws of England and Wales.
8. Governing Law and Jurisdiction
These Terms (and any non‑contractual obligations arising out of or in connection with them) shall be governed by and construed in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
9. Our Details
Business name: Truly Desired
Website:https://trulydesired.co.uk
Address: E11, London, United Kingdom
Email:info@trulydesired.co.uk
Telephone: +44 7354 357678
Payment processor: Pixxles (UK-based, FCA regulated)
For information about how we collect and use personal data, see our Privacy Policy and Cookie Policy.
If any part of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
